FREQUENTLY ASKED QUESTIONS
Have questions? We’ve answered the most common ones to help you understand how our refund recovery process works and what to expect every step of the way.
How did you find this money?
We regularly audit government agencies for unclaimed funds owed to citizens like you. These funds can originate from many sources, including safe deposit box contents, mutual funds, uncashed checks, wages, insurance policies, utility deposits, escrow accounts, and even inheritance funds.
How did you find me?
We put considerable effort into finding the rightful owners of unclaimed funds. Using a combination of public records, advanced research tools, and proven investigative methods, we carefully verify that we’ve located the correct person before reaching out. Occasionally, we do get it wrong because we are human, but we would rather double-check than risk leaving someone’s money unclaimed.
How much is my claim, and where is it being held?
Please call us, and one of our team members will explain the nature of your claim. After you sign our contingency fee agreement, we will provide you with full details on the amount and the location of the funds. A contingency fee means we only get paid if we successfully recover your funds, so there is no upfront cost to you.
Can’t I find the money on my own?
Many unclaimed funds are not listed on public state websites. While those sites are excellent tools for general searches, the claim we contacted you about comes from a harder to find source. The governmental agencies we audit typically do not post these accounts online, and claims often require time, research, and resources to uncover. We have already done the work to locate this potential claim for you, saving you the time and effort of starting from scratch.
Why should I use your organization?
Many claims come with strict documentation requirements and firm deadlines. If those requirements are not met, the funds stay with the agency. Our organization is owned and operated by a licensed CPA with extensive experience in preparing taxes and working directly with government agencies. This background provides us with a deep understanding of government processes and the details required to navigate them efficiently. We know how to manage complex claim requirements and help you recover what is rightfully yours as quickly and smoothly as possible.
Is my information kept private?
We keep your information 100% private and confidential. We will never request personal financial information, such as bank account or credit card numbers. We do not sell or give your information to anyone outside of our organization.
How much does this cost me?
There is no upfront cost to you. We work on a contingency basis, which means we only get paid if we successfully recover your funds. If we are not successful, you owe us nothing.
How long does the process take?
Every claim is different. Some agencies process claims in a few weeks, while others may take several months, depending on their requirements. We start working on your claim as soon as we receive your signed paperwork and keep you informed every step of the way.
How do I know this isn’t a scam?
We understand the concern because unclaimed funds are often associated with scams. Lost Refund Finders is owned and operated by a licensed CPA with experience working directly with government agencies. We never request sensitive personal financial information such as bank account or credit card numbers, and we only get paid after your claim is successfully recovered.
What happens if I don’t claim the money?
If a claim is not made in time, the funds may “escheat” to the agency holding them. This means the funds legally become the property of that agency and can no longer be claimed by you. Acting quickly helps ensure you keep what is rightfully yours.
More Questions?
Call us today. We’re happy to help.